Last Updated: July 14, 2026
This Privacy Policy for Old City Santa (“we,” “us,” or “our”) explains how we collect, use, disclose, and safeguard your information when you visit https://oldcitysanta.com/ (the “Site”) and use our services, including booking Santa experiences, purchasing tickets or reservations, communicating with us, and participating in any promotions or events (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Old City Santa
One Logan Square, Lower Lobby
Philadelphia, PA 19103
Phone: (215) 452-7871
Email: info@oldcitysanta.com
We may collect personal information in a variety of ways depending on how you interact with our Site and Services.
We collect information you voluntarily provide when you:
This information may include:
If you upload or submit photographs, videos, testimonials, reviews, or other media, you confirm that:
When you visit our Site, we may automatically collect information including:
This information helps us:
We may use your personal information to:
We may use cookies, web beacons, pixels, tags, scripts, and similar technologies to:
Our website may utilize services such as:
You may disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.
To operate and improve our business, we may use trusted third-party providers, including but not limited to:
These providers may collect, store, or process information according to their own privacy policies. We encourage you to review those privacy policies before using their services.
We may share your information in the following circumstances:
We do not sell your personal information to third parties.
If Old City Santa is involved in a merger, acquisition, financing, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will take reasonable steps to ensure your information continues to be handled in accordance with this Privacy Policy.
We retain personal information only for as long as reasonably necessary to:
When information is no longer required, it is securely deleted, destroyed, or anonymized using commercially reasonable methods.
Our Services are operated in the United States and are intended for users located within the United States. If you access our Site from another country, you understand that your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction.
By using our Site, you consent to the transfer of your information to the United States.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
These safeguards may include:
Although we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. As a result, we cannot guarantee absolute security.
Depending on your state or country of residence, you may have certain rights regarding your personal information, including the right to:
We will not discriminate against you for exercising any privacy rights available under applicable law.
To exercise any of these rights, please contact us using the information listed at the end of this Privacy Policy.
If you subscribe to our newsletter, promotional emails, or provide your email address during the booking process, we may occasionally send you:
You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link contained within the email or by contacting us directly.
Please note that even if you opt out of promotional emails, we may still send transactional communications regarding existing reservations, purchases, or customer service matters.
If you voluntarily provide your mobile phone number and expressly consent to receive text messages from Old City Santa, we may send SMS messages relating to:
Message frequency may vary depending on your interactions with us.
Message and data rates may apply based on your mobile carrier’s plan.
You may opt out of receiving SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@oldcitysanta.com or (215) 452-7871.
Your consent to receive marketing text messages is not required as a condition of purchasing any products or services.
We do not share SMS consent or phone numbers with third parties for their own marketing purposes.
Our Site may contain links to third-party websites, services, or social media platforms.
These websites operate independently from Old City Santa and maintain their own privacy practices.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Our Site may include embedded content or links from third-party platforms such as:
Embedded content behaves in the same manner as if you visited the originating website directly.
These platforms may collect information about your interaction with embedded content according to their own privacy policies.
Old City Santa provides family-focused holiday experiences that are designed for children and their families. However, reservations, purchases, and interactions with our website are intended to be completed by parents or legal guardians.
We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental involvement.
Any information relating to a child that is collected as part of a reservation, photography session, or event registration is provided by or with the consent of a parent or legal guardian.
If we become aware that personal information has been collected directly from a child in a manner inconsistent with applicable law, we will promptly delete such information.
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, California residents may have the right to:
Old City Santa does not sell personal information as that term is defined under the CCPA/CPRA.
To exercise your California privacy rights, contact us using the information provided at the end of this Privacy Policy.
Some web browsers include a “Do Not Track” feature that signals websites regarding your privacy preferences.
Because there is currently no universally accepted standard governing these signals, our Site does not respond to Do Not Track requests at this time.
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological developments.
When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of the Site following any changes constitutes your acceptance of the revised Privacy Policy.
If you have questions regarding this Privacy Policy or would like to exercise any privacy rights available to you, please contact us:
Old City Santa
One Logan Square, Lower Lobby
Philadelphia, PA 19103
Phone: (215) 452-7871
Email: info@oldcitysanta.com
Website: https://oldcitysanta.com/
Payments made through our Site are processed by secure third-party payment processors. Old City Santa does not store or have access to your complete credit card or debit card information.
When you make a purchase, your payment information is transmitted directly to the applicable payment processor using industry-standard encryption and security protocols. Your payment information is subject to the privacy policy and terms of the payment processor you choose to use.
We encourage you to review the privacy policies of any payment processor before submitting payment information.